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Winter weather arrives with bang in County

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Intense squalls this past weekend blanketed parts of Haliburton County with more than 25 inches of snow as the Highlands belatedly transformed into its usual winter wonderland.

Environment Canada issued a winter weather advisory for Central Ontario Nov. 29, with cottage country hit hardest. Parts of Muskoka were buried under about 40 inches of snow over the weekend, with the OPP closing Hwy. 11 connecting Orillia and Huntsville. Traffic was rerouted via Hwy. 400 and Hwy. 35.

Haliburton Highlands OPP had a busy time, responding to 10 minor and one serious collision over the weekend.

One person, a man in his 20s, was airlifted to a trauma centre with “life altering” injuries following a single-vehicle collision on Kennisis Lake Road Nov. 29. Police closed the area between Growler Lake Drive and Bitter Lake Road for much of the day, reopening around 9 p.m.

Const. Rob Adams with Haliburton Highlands OPP said near-freezing temperatures and heavy snowfall are key factors in winter collisions.

“Stay alert to winter conditions that can change quickly, placing extra demands on your vehicle and driving skill. Drive according to the weather conditions, your ability, and allow extra travel time,” Adams said. “Conduct a maintenance check on… windshield wipers, washer fluid level, windshield defrost, and tire condition. Stock up on your winter survival kit [to keep] in your vehicle.”

Algonquin Highlands and Minden Hills each declared significant weather events Nov. 29, essentially shutting down municipal services and facilities over the weekend. The Stanhope tree lighting ceremony, set for last Friday, was cancelled.

Trillium Lakelands District School Board called a snow day, shutting down all County schools. An opening reception for the ‘Safe and Well 2’ exhibit happening at Rails End Gallery in Haliburton was rescheduled for Dec. 6.

Snow squalls battered northern parts of the County again Dec. 3. The system, moving in from Georgian Bay, dumped another 20 inches on Parry Sound, Huntsville, Bracebridge and Dorset area, according to Environment Canada.

HKPR heads into 2025 with $188K deficit

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The Haliburton, Kawartha, Pine Ridge district health unit (HKPR) is projecting to finish the year with a $188,467 budget shortfall, with medical officer of health Dr. Natalie Bocking admitting funding increases from the Ministry of Health, capped at one per cent for 2024, 2025 and 2026, aren’t enough to maintain current service levels.

Addressing the HKPR board Nov. 21, Bocking said the health unit was prepared for a deficit and planned to use cash reserves to cover it.

The organization approved $500,000 be taken from a cash surplus reserve fund, made up from monies received from municipal partners within the district, to balance the budget in 2024. Bocking said the in-year job vacancies, which HKPR didn’t fill, and other operational efficiencies meant less than half that amount was used.

Looking ahead to 2025, Bocking said the health unit is projected to use $297,089 to balance next year’s budget. While HKPR has an agreement to merge with Peterborough Public Health (PPH) in 2025, it has yet to receive provincial approval, meaning the two health units had to submit separate budgets for the coming year.

Costs are slated at just under $22.4 million, split into three streams – provincial and municipal cost sharing, which covers all basic health unit expenses; one-time money for select provincially-funded programs; and money coming in from other provincial grants.

HKPR is expecting to receive $13.08 million from the province next year, a one per cent increase, $2.89 million from Northumberland County, $2.56 million from City of Kawartha Lakes, and $666,396 from Haliburton County. Municipal contributions are up five per cent, Bocking said.

The health unit will receive another $1,185,500 to support the Ontario Seniors Dental Program and $247,000 from the Infection and Prevention Control (IPAC) hub.

Staff salary and benefits account for about 70 per cent of costs, with Bocking saying two new collective agreements resulted in a 3.65 per cent increase in wages from last year.

To cut costs last year, HKPR left four previously staffed positions vacant after existing staff left or retired. Those positions remain unfilled, and Bocking noted there are two additional vacancies this year.

“Gapping has an impact on services and programs… the budget we’re presenting enables us to maintain our current level of service, but that’s not necessarily the level of service we had two years ago, or five years ago,” she said, noting decreased resources have impacted work in injury prevention and recreational activity promotion.

HKPR still has around $1.4 million in the bank, though Bocking noted the interest on that is supporting the equivalent of two fulltime staffers in next year’s operating budget.

Bocking said using cash reserves for operational expenses “is not sustainable longterm.”

Kawartha Lakes board representative Dan Joyce called on the province to increase its spending in public health.

“In 2022, we had almost seven per cent inflation. Last year was about 3.5 per cent, this year is tracking at two-to-two-point-five per cent. We’re seeing a common theme here and across all sectors – libraries, social services – no increases, or [minor] increases from the province. The rest is falling on property taxpayers,” Joyce said.

“I’m sure we’re not the only health unit with these problems. The province will have to open the tap at some point,” he added.

Board chair David Marshall noted, with a merger between HKPR and PPH still preferred, the two parties may need to align on a collective strategic direction. He said PPH committed to using around $1 million in reserve funds next year, while asking for a 12 per cent increase from municipal partners.

“If we look at a merger budget, we have to understand both organizations are running deficits. That will continue. If the two units merge, there’s two very different strategies and leadership approaches at play… which, I think, is concerning,” Marshall said.

HKPR spokesperson Ashley Beaulac confirmed Nov. 25 there has been no merger update from the Ministry of Health since the two parties applied last spring.

Meanwhile, following a presentation by Bocking to County council Nov. 27, warden Liz Danielsen panned the provincial government for its lack of support. She noted they are giving the health unit one per cent in funding over three years, but Haliburton County is faced with five per cent increases year over year. “That is just not right.”

Health unit discusses risk of bird flu after confirmed case in B.C.

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The Haliburton, Kawartha, Pine Ridge district health unit (HKPR) is monitoring after the first human case of highly pathogenic avian influenza (bird flu) was confirmed in British Columbia recently.

Dr. Natalie Bocking, HKPR medical officer of health, said a Richmond, B.C. teenager was diagnosed with the virus in early November. He was admitted to the province’s specialist children’s hospital, where he remains in critical, but stable condition.

Concerns around bird flu have heightened in recent years, with the virus killing millions of poultry across North America since 2020. The most recent strain, H5N1 can be particularly nasty, Bocking notes, with it mainly targeting the respiratory tract. It can also cause gastrointestinal and central nervous system issues.

While human-to-human transmission is rare, Bocking advised people to avoid handling dead or sick birds. She said there’s been an increase in the virus over the past two years, most significantly to cattle. Bocking said the affliction has also taken hold with pigs.

“When you see a basic increased transmission, then an increased transmission within mammals, then from mammal to humans, that puts the virus at an advantage to continue to continue to mutate and potentially develop into a strain that could be passed on from human to human,” Bocking said.

Last year, HKPR confirmed one local case, in a flock of infected poultry, but there haven’t been any concerns since. The last fatal case of bird flu reported in Canada was in Alberta in 2014.

Privatization ‘death knell’ to healthcare

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The Ontario Council of Hospital Unions (OCHU-CUPE) made a pit stop in Haliburton County last week armed with a 20-foot replica of the mythical Trojan Horse, which figurehead Michael Hurley said symbolizes the danger privatization poses to public healthcare.

Demonstrations were held in Minden and Haliburton Nov. 28, with Hurley, Ontario Health Coalition executive director Natalie Mehra, County-based activist Bonnie Roe, and NDP MPP from Spadina-Fort York Chris Glover each sending messages to the provincial government.

The voices were united – they want to see the Minden ER reopened.

“We’re so inspired by your fight in this community to keep services operating here. We’re all stricken by the Minden closure,” Hurley said. “This government, despite Ontario having an aging and growing population, refuses to invest in hospitals, long-term care, or home care.”

He said Minden was “ground zero” for hospital closures and service reductions provincially. A CBC report this week revealed at least 38 Ontario hospitals with emergency rooms or urgent care centres have experienced closures since 2021 – about one in five of 176 publicly-funded facilities.

The issue is most crippling in rural areas – the Clinton and Chesley hospitals have each been partially closed or seen reduced hours for 335 days this year, while the Durham hospital has been impacted 280 days.

Hurley said the Ontario government is starving the public health care system, spending $1.7 billion less than was budgeted last year.

In May 2023, the Ford government passed a bill allowing private clinics to conduct more surgeries – Hurley said he knows people who grew tired of waiting for surgery through OHIP so went private, which is often more than double the price.

He quoted recent statistics released by the Canadian Medical Association Journal, which said access to cataract surgery – the most common operation carried out in Ontario – had increased 22 per cent for the wealthy but declined 9 per cent for the middle class and those on low-income.

“That’s what happens when you introduce a private system – money walks to the head of the line,” Hurley said. “We want a system that treats people based on need, not income.”

Toronto-based Glover said he’s been advocating for the reopening of the Minden ER for more than a year.

“I’ve got many good friends who live in this community – in May 2023, one of them called to say he had just been in a head-on accident in Moore Falls and they had been rushed to the Minden ER. He said being so close to a hospital saved his wife’s life. Then in the next sentence he told me that hospital was being shut down,” said Glover. “I was absolutely shocked. It made no sense then and it still makes no sense now.”

He told about a man who passed away from cardiac arrest last year while en route to the Haliburton hospital, and a young girl who got a fishhook caught in her eye a stone’s throw from the old Minden facility, but had to endure a 25-minute trip to Haliburton before having it removed.

“There are tens of thousands of these stories across the province, of people suffering because of the privatization of our health care system,” Glover said. Hurley said the ‘Trojan Horse tour’ included 65 communities and is wrapping up this week. The horse was built 20 years ago when the union opposed cuts to public health, though Hurley believes the situation is more serious today.

“The horse represents a gift that you should be wary of because it’s a tainted gift, a poisoned apple,” Hurley said, referencing privatization. “It’s no solution to our problems. Costs will go up, it will divide access to care based on income, and it will draw staff away when we’re already struggling to staff our public system.

“Privatization is a cancer. It’s the death knell to public health,” Hurley added.

Brooksong goes virtual

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Eighteen months ago, Toronto resident Laura Hughes was navigating a recent Stage 2 cancer diagnosis feeling scared, alone, and unsure about what to do next. Then she connected with Brooksong Retreat and Cancer Support Centre in Haliburton.

The facility, located on the grounds of Abbey Gardens, offers a variety of in-person and virtual retreats and programs creating healing spaces and a sense of community for people affected by cancer.

Hughes was a year into her diagnosis when a friend told her about Brooksong. She reached out and signed up for a new online offering, figuring at worst she might learn something new. Instead, the results were life-changing, Hughes said.

“I felt so special, heard, understood, and, most of all, included. I had been home for a really long time and finally I had something to look forward to other than appointments,” Hughes said.

She was one of the first participants in a new six-week program titled ‘Re-Shaping Our Cancer Stories’. Through live online gatherings, video segments and supporting materials, participants integrate the natural world, art making, yoga, sound therapy, and discussion circles as they travel through their stories to chart a fresh path forward.

Hughes later took part in Brooksong’s ‘Take a Thread and Follow It’ course, which, over the course of seven weeks, used simple stitching and other art-making mediums to find ways to mend, repair and renew.

Both offerings were completely free, with Brooksong funding the initiatives through a $122,800 Ontario Trillium Foundation (OTF) grant received in 2022. Executive director, Barb Smith-Morrison said the money has allowed the retreat to provide virtual support to an additional 100 cancer patients this year.

The programs are led by trained facilitators like Fay Wilkinson and Ken Little, who both spoke during a virtual recognition event Nov. 29. Smith-Morrison noted the OTF money also supported the training of 12 facilitators.

Wilkinson is a registered expressive arts practitioner, who said she uses stitching to help patients re-thread pieces of their life post-diagnosis. Little said he uses sport, movement and sound to inspire people.

It had been a year of torment for Amber Young before she found salvation through Brooksong. Diagnosed with NonHodgkins lymphoma in 2023, Young had a five-inch tumour growing on her spinal cord with cancer also taking residence in her spleen, around her lungs and in her bones.

The Ottawa resident was referred to Brooksong through a friend, who had participated in a retreat following a breast cancer diagnosis a couple of years ago.

“Cancer changes your life… one of the biggest things through this program is that, after a year-and-a-half of my life being completely different, I felt like I landed in a room with people who actually saw me and understood what I was going through,” Young said. “Thank you to Brooksong and OTF – the programs being virtual meant I could take part.”

Smith-Morrison said the new virtual offerings have been a great addition to Brooksong’s programming, thanking OTF for its support.

“Not only has this increased the number of people we’re able to support, but it’s also allowed us to develop a new accessible website, create a series of videos to tell the story and impact of our cancer support mission, strengthen our internet capabilities and make our organization more accessible virtually,” Smith-Morrison said. “This is vitally important as our waitlist for our unique cancer support offerings continues to grow.”

The waitlist now sits at more than 200 people.

A third online offering ‘Healing Circles’ will start soon, connecting cancer patients and caregivers monthly via Zoom to share stories and foster connection. For more information, visit brooksong.ca.

Pivotal period ahead for title-chasing Huskies

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Haliburton County Huskies head coach Ryan Ramsay has been preparing his young charges for a pivotal week as the Ontario Junior Hockey League season kicks into overdrive ahead of the holidays.

The team plays six games before breaking for Christmas Dec. 22, with two top-of-the-table clashes coming up on the road this weekend. The Huskies will be in the city Friday to take on the St. Michael’s Buzzers before travelling to Wellington on Sunday for a tilt with the Dukes.

“These are two or three very important weeks that, really, will define our season. We lost against St. Mike’s last time we went there and they’re performing well right now. Wellington is right in front of us, so these are two massive games,” Ramsay said.

“We can’t lose both – we’d like to win both and start separating ourselves from the pack a little. The top four teams typically start breaking away a bit, so this will show us what kind of hockey team we have,” he added.

The Huskies sit fifth in the OJHL East Conference with a record of 20-8-0, one point back of the Buzzers and two behind the Dukes, though with games in hand.

Ramsay said his side will go into the games full of confidence after knocking off the Pickering Panthers and Aurora Tigers last weekend. The Huskies are now riding a three-game winning streak.

They had to do things the hard way against the Panthers and Tigers – with starting netminder Carter Nadon unavailable and backup Corbin Votary being traded to the Maritime Junior Hockey League, the Huskies called on 17-year-old rookie Daniel Giusti, an affiliate player, to man the goal.

Giusti stood up to the pressure – giving up only two goals total as the Huskies roared to a 4-1 win in Pickering Nov. 29 before besting Aurora 2-1 in double overtime on home ice Nov. 30. The young netminder recorded a 0.95 goals against average and .966 save percentage.

“He was really impressive playing back-to-back, I thought he played great. He’s a smaller guy but he moves really well,” Ramsay said. “If you’re only giving up one goal per game you’re going to win a lot of hockey games, and he gave us a great chance to do that.”

The Huskies are in the market for another goaltender who can challenge Nadon, with Ramsay saying he hopes to have something in place for next weekend’s lone game, when the Huskies host Pickering Dec. 14.

For this weekend, Ramsay confirmed co-captain Ty Petrou will be missing – he’s week-to-week with an upper body injury, but aside from that it’s a clean bill of health for the team.

“We’re got some really good depth through our lineup now, so we just need some different guys to step up,” the coach said.

Important wins

The Huskies rocked up in Pickering having recorded one win from their previous four games – and it looked like being more of the same in the early goings.

Owen Dunning broke the deadline with a powerplay marker 4:34 into the first and while it would have been easy for the Huskies to let their heads drop, the goal seemed to inspire them. Deandres De Jesus tied things a minute later, assisted by William Stewart and Peter Saroglou, before Ryder Dagenais potted a pair, at 10:40 and 13:29, to put the blue and white in a commanding position.

Isaac Larmand added a late empty netter for his seventh goal of the season, assisted by Camron Hankai and Nathan Poole.

Saturday’s match-up at S.G. Nesbitt Memorial Arena was a tense one – both teams went scoreless in the first despite firing a combined 24 shots. Aurora got on the board first, Cayden Smith scoring at 16:28 of the second, assisted by former Husky Antonio Cerqua.

Hankai levelled 8:04 into the final frame for his second point of the weekend, teed up by Poole and co-captain Raine Nadeau.

The 425 fans in attendance were treated to some extra action – though neither side could get the go-ahead goal during the first overtime period, Poole rifled in the winner 1:34 in second OT for his 12th goal of the season.

The Huskies will be back at home Dec. 14 when the team hosts the Panthers. Puck drop is set for 4 p.m.

Slippery slope

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We take exception to Minden Hills council’s decision to not reprimand Coun. Tammy McKelvey after the integrity commissioner ruled she’d breached the Municipal Act’s code of conduct.

As reported in today’s Highlander, on May 21, McKelvey drove onto private property, along a newly-built road, to take a picture of an alleged illegal development.

Let’s start there. She drove on private property. She could have been charged with trespassing under the Trespass to Property Act.

I understand McKelvey’s motives. She was contacted by constituents who were concerned about the development. But she should have passed the complaints to staff. Instead, she went to investigate. In the past, councillors had much more freedom to do this sort of thing. However, the Municipal Act is very clear about this. As the integrity commissioner noted, council and councillors have a policy-setting role, not an administrative or operational role. He said going to a site and taking pictures is not the proper role for a member of council. Staff should be doing this. The integrity commissioner felt the councillor was encouraging staff to enforce in the instance. 

McKelvey told council and the public at last week’s meeting she felt she had not violated the code of conduct; but had done what any other member of council has been asked to do – investigate a complaint and then send information to staff. Some of her council colleagues, and many of her constituents, would say she did the right thing.

However, the integrity commissioner, a lawyer hired by all townships to ensure they do not breach code of conducts – an expert in the field – did not accept the response.

He said there was no other reason to attend the site and take pictures other than to demonstrate to staff that the activity was occurring. Enforcement actions always start with an initial site visit and then an assessment of next steps. He said McKelvey became part of the enforcement, though not authorized to do so.

All councillors were asked to comment on recommendations. Coun. Bob Sisson said he thought all councillors were guilty of similar actions sooner or later. He’s had people call him and passed the information on. He believes the whole thing was blown out of proportion. Coun. Ivan Ingram had no intention of agreeing with recommendations.

Mayor Bob Carter, deputy mayor Lisa Schell, and councillors Shirley Johannessen and Pam Sayne did not publicly comment on the recommendations.

By not accepting the integrity commissioner’s suggestions, council has basically dismissed the opinions of its expert, highly-paid, integrity commissioner, and sent a message that councillors can drive onto private property to gather evidence for staff.

We wonder how this makes staff feel? Is there a perception they are not up to the job?

Further, the integrity commissioner said in his report such behaviour may make it more difficult to prosecute and could result in an order of the court that evidence be suppressed because the municipality gathered evidence without legal authority. 

Under legislation, staff have the right to inspect properties in certain circumstances and that evidence is admissible in court. Council members have no authority to engage in operational matters. Any ‘evidence’ gathered by a councillor is not admissible, and the fact that a councillor was on-site early in the process without legal authority might be a reason to refuse to admit other evidence, even if it was gathered legally afterwards. This obviously has serious repercussions for the township and underscores why councillors must respect their roles, the integrity commissioner said.

Our concern: a councillor going on private property to take photos and thinking she did nothing wrong; a council ignoring the findings of its expert integrity commissioner; and the message it sends to the public. 

Grass Lake development reduced to 38 units

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The years-long battle between property developer Paul Wilson and members of the Friends of Grass Lake (FGL) over a proposed build off Peninsula Road in Haliburton has concluded. An agreement to reduce the number of residential units was ratified by the Ontario Land Tribunal (OLT) this week.

Wilson and FGL representatives appeared before the OLT Nov. 25, presenting terms of a settlement the two parties have been working on since the summer.

A three-week hearing was set to begin Monday. Originally, the project was to feature 88 units across four lots on the lake’s western shore. Each lot would have housed multi-storey apartment and condo buildings, with one unit – the one closest to Peninsula Road and County Road 21 – to feature a commercial component.

Speaking to The Highlander following the hearing, Wilson said the new agreement is to develop 38 units. The northernmost parcel will feature a 35-unit apartment-style building, with the capability for commercial use, while the other three lots have been redesigned for single-family homes.

“I’m happy this is over, and the project isn’t in limbo anymore,” Wilson said.

He said he decided to reduce the number of units after speaking with builders in the area who felt it would be difficult to make money with the original 88-unit design.

“The answer I got from them is that this just isn’t the time to do this [build]. Prices are too high for materials. They wouldn’t be able to make any money. They said even if I gave them the lot for nothing, they still wouldn’t make any money,” Wilson said.

Only one of the four proposed condominiums would have been large enough to be economically-viable, Wilson said. Already five years in, the property developer decided he didn’t want to wait. He said the next step is for Dysart et al township to process severance applications for the four lots, which he expects to happen in early spring. Wilson then plans to list the properties.

After initially agreeing to donate one of the four lots to non-profit Places for People, to create 15 new affordable rentals in the village, Wilson said he still plans to work with the organization.

“With the one lot now being for 35 units, that is beyond the financial scope for P4P to do this by themselves. I’m trying to work with them and other groups to collectively develop that property,” Wilson said. “They will be part of it – I made a commitment to help P4P and I want to honour that.”

Fay Martin, P4P vice president, said discussions have taken place between the local non-profit and Peterborough’s Habitat for Humanity branch, where she’s also a board member.

“The County is in Habitat’s catchment but it’s hard for them to do their thing up here without a solid base in the community,” Martin said, feeling there’s potential for a joint Habitat/P4P venture on the Grass Lake lands.

“Paul Wilson’s project is a marvellous opportunity for figuring out the complications of how best to structure that partnership,” Martin added.

“The discussions are underway… from several angles.

Affordable housing still likely

“I’m confident the wait will be worth it. We’re piloting a really exciting partnership model here and I will be delighted when the outside world looks at what we accomplish and say, as they did with the community bond raise, ‘wow, who’d have thought a little community like that could do something that creative?’” Martin said.

Wilson has also initiated a planting plan to re-naturalize currently cleared areas within the 30-metre buffer from Grass Lake and a man-made pond on the property. That work has already begun, said Wilson, who has hired Greenwerx Garden Design to lead the project.

It was also agreed that there will be no pedestrian path installed on Peninsula Road, no fence constructed at or near the high water mark, while Wilson will also contribute $5,000 towards water quality sampling and analysis on Grass Lake. He said there would be no further dredging or removal of native aquatic vegetation in the land below the high water mark.

There’s also an agreement with Haliburton Veterinary Services to address any potential effects the new development’s water supply may have on the business.

With Dysart and Haliburton County councils already signing off on official plan and zoning bylaw amendments, and the OLT hearing in the rearview mirror, Wilson said he can finally see light at the end of the tunnel.

“I want to get out of this… my objective is to wrap this up in the next three or four years,” he said.

Friends group reacts

Carolyn Langdon, Lynda Williams, Catherine Swift, and Don Ross have been behind the FGL movement since August 2021. In a release to the media this week, they said they were satisfied with the settlement.

“We are pleased that we have been able to reach this agreement with Harburn Holdings. This significant reduction in residential units, from 88 to [38], will help to preserve the wetland environment to a much greater degree than the original proposal would have allowed,” Ross said.

Swift said, going forward, the Friends group intends to “closely monitor” work in the area to ensure compliance with Dysart and County regulations and the settlement agreement.

They also plan to assess the water quality of Grass Lake over the next five years.

“Any development on this site will not be positive for Grass Lake, so it is important we establish a water quality testing regime… before, during and after development,” Swift said.

Langdon said she will continue to lobby for more native vegetation along the shoreline to further protect the lake. As far as Wilson is concerned, Monday’s settlement drew a line under the situation. “We negotiated in good faith – nobody gets everything they want in a settlement. I gave up 50 residential units, but I know some [FGL members] still aren’t happy… at the end of the day, you shake hands and we go on with life,” Wilson said.

Service Ontario goes mobile in Haliburton

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It’s been four weeks since the Service Ontario location in Haliburton closed and Joey Wu, spokesperson for the ministry of public and business service delivery (MPBSD), said there’s no timeline for a permanent hub to be reopened, if at all.

The space at 50 York St. remains vacant after the service provider running the facility tendered their resignation last month. It was open daily during the week, from 9 a.m. to 5 p.m. Monday through Friday, providing a space for people to renew their license plates, accessible parking permits, and get their driver’s licenses and health cards.

Wu said the ministry has extended a new pilot program to Haliburton, bringing a mobile Service Ontario station to the community on select dates. It will be in the A.J. LaRue Arena parking lot, at 728 Mountain St., on Dec. 4 and 18 from 11 a.m. to 3 p.m.

This is the eighth community to join the pilot, Wu confirmed, after MacTier, Burk’s Falls, Apsley, Denbigh, Whitney, Powassan, and Moose Deer Point First Nation. The mobile centre has been in operation since February.

“The centre is part of a program aimed at offering residents convenient, local, in-person access to the government services they rely on,” Wu said. “Mobile service delivery provides an effective and efficient service delivery alternative that ensures customer service excellence and community presence.”

People can also access driver and vehicle records, register to be an organ and tissue donor, apply for hunting and fishing licenses, and have documents authorized by a commissioner of oaths.

The unit is wheelchair accessible and has a lower-level counter installed for people who need it. A sign language interpreter is available upon request. Wu advised people book appointments online (ontario.ca/ locations/serviceontario/aj-larue-communitycentre-haliburton) or over the phone (416325-3408).

He said walk-ins are available but limited due to high demand for booked services.

Wu confirmed the mobile unit has a presence in Haliburton in November.

He did not directly respond to questions asking whether the ministry was actively investigating opening another permanent location in Haliburton, instead sharing, “as always, Service Ontario will continue to monitor the effectiveness of service delivery in the community.”

There have been no enhancements or increase in hours at Service Ontario in Minden, located at 12698 Hwy. 35.

Haliburton-Kawartha Lakes-Brock MPP Laurie Scott indicated she’d like to see a permanent site re-established in the village, but noted the mobile unit is a good compromise until then.

“The mobile Service Ontario model has proven effective and has been well-received in similar communities. We are confident it will adapt seamlessly to meet the specific needs of our residents until a more permanent solution can be found,” Scott said.

Businesses struggle with postal strike

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County entrepreneur Sandi McElwain has endured a lot during her 25 years in business, but said the ongoing Canada Post strike is crippling her during what’s supposed to be the busy season.

Through her company Why Not Collect It, McElwain sells vintage items and collectibles online. She had a storefront in Haliburton village, at 199 Highland St., from 2013 to 2018, but has been selling virtually on Ebay for the past six years.

Business has been good, she said – steadily climbing year-over-year to the point she now processes approximately 400 orders each month. Or at least she was – McElwain said her business has come to a complete standstill since Canada Post delivery workers went on strike Nov. 15.

With about 95 per cent of her clientele based in the U.S., McElwain said the Crown corporation is her only option for sending items south of the border. Most couriers charge expensive brokerage fees for international shipping, McElwain says, with that cost often more than the items people are buying.

“I’m 100 per cent stopped right now – I haven’t earned any money for more than two weeks. I can’t afford Christmas now. I have no idea how I’m going to pay my bills… I have no options at this point. I feel like I’ve had my livelihood taken away from me,” McElwain said.

In an update Nov. 26, Canada Post said talks over a new deal had “ground to a halt.” The company is considering its options after seeing little movement in negotiations on several key issues.

Company spokesperson Lisa Liu said the strike, now in its 14th day, is hurting Canadians.

“Canada Post now enters the busy Black Friday online shopping week effectively shut down… we are down nearly 10 million parcels since the strike began, which will only increase as it continues,” Liu said. “The impacts continue to be felt across the country, hitting small businesses, charities and remote communities the most.”

More than 55,000 postal workers nationwide are still striking. Doug Ford, representing Canadian Union of Postal Workers in Haliburton County, said picketers remain united, digging in as they fight for improved pay, parity, and job security.

Workers have been without a contract since Dec. 31, 2023. Canada Post’s latest offer included annual wage increases amounting to 11.5 per cent over the next four years, while also including protections for defined benefit and pension plans for current employees.

Ford said the contract wanted to create a two-tiered pay scale for employees, which the union is against. He also wants to hear more about Canada Post’s plans to transition to a seven-day delivery system, which the company says it needs to do to compete with companies like Amazon.

Haliburton BIA president Brandon Nimigon said he’s heard some businesses are struggling through the strike – commercial operations that rely on Canada Post for products are impacted, so too companies looking to advertise ahead of Black Friday and the holidays.

“I know some businesses got flyers printed, paid for this big promo and now they’re not going out. It’s the worst time for this to happen, because a lot of businesses rely on the flyers to bring people in over the holidays,” Nimigon said.

He’s seen some issues at his firm Century 21 Granite Realty Group – traditionally, the company mails out cheques paying for services, and for getting things like deposits where they need to be. Nimigon said his company has transitioned to online payments, which has been a big headache.

With an online database of about 6,000 items, McElwain hopes to be back selling soon. It’s more than just her business at stake – she stays home to care for her elderly father and autistic daughter every day. If the strike stretches much longer, she says she’ll be forced to go out and look for another job.

“I don’t really have a backup plan. I keep thinking ‘tomorrow is going to be the day’. I feel completely caught in the middle – sitting by, watching my savings drain away,” she said.

Even if the strike were to end soon, McElwain is worried she’s lost some customers for good. She’s had eight orders that have already been posted cancelled over the past 10 days, another 12 items stuck in transit, and 48 more at home waiting to be shipped.

“Even if they get back up and running tomorrow, it’s going to take weeks to get things going again, to get through the backlog. My stuff isn’t making it to the U.S. for Christmas, so I’m screwed either way,” she said.