The winds of change are blowing through Haliburton Highlands Health Services (HHHS) once again, with the organization last week announcing the departure of interim president and CEO Jennifer Burns West.
She joined the organization in 2023, serving as chief nursing executive and vice president of clinical and community support services. Burns West then took the hospital’s top job on a temporary basis last September, when Veronica Nelson left to join Ross Memorial Hospital in Lindsay.
HHHS board chair Irene Odell confirmed Burns West is due to step down as interim president and CEO on March 30, when new leader, Jack Hutchison, starts with the organization. She will assist with that transition for 10 days before leaving – following Nelson to the Ross. Her last day is April 10.
“On behalf of the board of directors, we thank Jennifer for her strong and steady leadership during this important time,” Odell said. “Her dedication to our team and community has been deeply valued.”
Described by Odell last summer as a “trusted and visionary leader who brings tremendous experience, energy and compassion to everything” she does, Burns West has overseen several key initiatives during her six-month stint as interim president and CEO. She helped launch an updated website, managed the addition of a new X-ray system and diagnostic imaging wing and spearheaded new staff recognition awards.
She also played a key role in the transition of the hospital’s Ontario Telemedicine Network, Diabetes Education Network and Geriatric Assessment and Intervention Network (GAIN) to Epic – the regional electronic medical record used in health facilities across Ontario.
Odell confirmed Victoria Miscio will continue as interim chief nursing executive for the foreseeable future.
Burns West’s departure is the third to HHHS’ senior management team this fiscal year – after Nelson and chief financial officer (CFO), Ulvi Iskhagi-Bayat, who left in January.
Odell said she isn’t overly concerned about the level of change seen at HHHS in recent months.
“Leadership transitions are a natural part of any organization’s evolution, and we are fortunate to have strong teams in place to continue to advance priorities and plans that have been developed by the leaders during their time with HHHS,” Odell said. “We see this period as an opportunity to welcome new perspectives while continuing to build on that strong foundation.”
After seeing two senior personnel depart for Lindsay and one come the other way – Brian Winder, HHHS’ interim CFO, was director of finance at Ross for 12 years before retiring in 2022 – Odell said there may be opportunities for the two hospitals to work closer in future, though ruled out any official merger.
“Hospitals across Ontario are increasingly working together in new ways to strengthen care and make the best use of shared expertise. HHHS has many positive collaborative agreements in place with Ross Memorial and other organizations,” Odell said. “We remain open to all opportunities that support high-quality, sustainable care for the region and believe that collaboration, not amalgamation, will bring the highest benefit for our patients and communities.
Burns West will serve as chief nursing executive at Ross. She thanked HHHS and the Haliburton community for embracing her over the past two years.
“It has been a true privilege to lead HHHS. I am incredibly proud of this organization and grateful to our staff, physicians, volunteers and community,” Burns West said.
No update on LTC
Chief communications officer Lauren Ernst was asked about HHHS’ application to expand long-term care at the Minden Health Hub, with the organization seeking approval to add 98 beds at Hyland Crest.
The $49 million proposal, which could see all beds at Haliburton’s Highland Crest diverted to Minden within the next five years, was submitted to the province last spring. If approved, the Minden site would grow from 62 beds to 160.
“We have not yet received any updates regarding our long-term care master planning application. Timelines for review are determined externally, and we understand the process can take some time,” Ernst said. “As soon as we receive any new information or have a meaningful update to share, we will be sure to communicate it with our community promptly.”
Questions posed to MPP Laurie Scott and the Ministry of Long-Term Care were not answered by press time.