Margo McCrae said she was attracted to working with hair from a young age.

Whether styling every doll she could find or cutting her friends’ hair, McCrae said she always had an interest in it. That led her into her 37-year career as a hairstylist in the County of Haliburton. Thousands of clients and tens of thousands of haircuts later, McCrae is ready to call it quits. She is due to retire April 18.

“It’s sort of bittersweet for me because I’m still healthy and I still really like my job,” the 58-year-old said. “I’m going to miss people terribly.”

McCrae started her career with Haliburton Hairdressing in the 1980s. After taking three years to study hairstyling in Toronto, she said she quickly gained notoriety in town and had 300 regular clients in her heyday. She said she loves just about every part of hairstyling, particularly making people feel better.

“You’re a little bit of a psychologist too when you’re a hairstylist. Everybody tells you all their problems,” McCrae said. “They release, and when you’re shampooing somebody’s hair, you can just feel their body relaxing.”

Marion Teatro, McCrae’s boss during her time at Haliburton Hairdressing, said her love of the job helped her succeed.

“She loved every minute of it. When you have a career that is that long, you have to love it and she does. She was excellent at it,” Teatro said. “Her fame spread far and wide. She had a lot of people that wanted her to cut their hair.”

But McCrae eventually got an offer from Lynn Roberge to join the Hair Emporium. McCrae has worked there for the past 13 years.

“I knew she had a really good reputation,” Roberge said. “I thought about every other person in the county seems to know Margo.”

“Margo’s been a real asset, not only to the community, but to this salon,” Roberge added. “She’s kind of like a little angel floating around with her scissors in her hand. She’s got a very kind heart and she likes working with people that aren’t capable of fending for themselves.”

McCrae said she spent a lot of time giving cuts to people who could not make it to the salon, whether they were stuck at home or in a hospital.

“You’re able to help them out that way. That’s what I’m going to miss about hairdressing too, is the caregiving role,” McCrae said.

The retirement comes six years after the retirement of her husband. McCrae said the two want to spend more time travelling. After her two battles with cancer, she said it was the right time to retire.

“If somebody could have told me I could have 20 more good years left health wise, I probably would have stayed longer,” McCrae said.

McCrae said she was thankful for all the support she has received from her family over the years. With tears in her eyes, she said she hoped her clients could find other hairstylists.

“I’ve been very spoiled. My clients are really, really good to me,” she said. “I hope they find someone that they’re happy with. That maybe change is a good thing … I’ll miss them and maybe hope that we can stay in touch.”

HHHS still has unknowns around the province’s changes to hospital governance.

The Ministry of Health and Long-Term Care (MOHLTC) announced Bill 74, the People’s Health Care Act 2019, in late February.

“As these changes take place and the system evolves, the MOHLTC has indicated that there will not be any disruption in health services for persons receiving care,” Haliburton Highlands Health Services (HHHS) CEO Carolyn Plummer told a hospital board meeting March 28.

She outlined the two major changes. The first is the consolidation of several provincial programs into a single agency called Ontario Health, which will be responsible for promoting health service integration and providing a single central point of accountability and oversight for healthcare in the province.

The consolidated agencies include Cancer Care Ontario, Health Quality Ontario, eHealth Ontario, Trillium Gift of Life Network, Health Shared Services Ontario, HealthForce Ontario, and all of the Local Health Integration Networks (LHINs) across the province.

Plummer said Ontario Health will be governed by a single board of directors which has already been established.

The second major change is to organize health service providers across several health sectors into 30-50 Ontario Health Teams (OHTs) with a focus on patients and specific local health needs.

She said that each OHT will bring together at least three different health services, which could include hospital care, primary care, long-term care, home and community care, mental health and addictions care, and palliative care.

“The OHTs will be responsible for working as a coordinated team to deliver services in an integrated way to support seamless transitions for patients and improve system navigation for patients,” Plummer said.

She added that OHTs are intended to provide care for population sizes of 50,000 to 300,000 people. These teams will be established in phases across the province.

The MOHLTC has indicated that more information on how health service providers can become an OHT would be made available in March.

Plummer told the board meeting, “It is too early to know what this legislation will mean for HHHS or how it will affect health services in Haliburton County; however given our experience as a rural health hub, our well established partnerships and collaborations, and our current integrated services (hospital, long-term care, community programs, palliative care, mental health), we have an opportunity to take a leadership role together with our partners in developing the OHT model.”

Haliburton property owners presented to county council March 27 to try and get the municipality to step up efforts to protect natural shorelines.

The Coalition of Haliburton Property Owners Associations (CHA) detailed the importance of natural shorelines to lake health and asked the county to implement a new bylaw towards maintaining them. CHA board chair Paul MacInnes said protecting lake health is vital for the county.

“The lakes are the foundation of Haliburton County. They’re the foundation of our economy,” MacInnes said. “They are our way of life. They’re the reason so many of us are here.”

MacInnes explained that 80-90 per cent of all lake life depends on natural shorelines at some point in their life cycle. He also said if lake health continues to deteriorate, it could have a massive impact on property assessment values and taxation.

“Even from a financial point of view, it makes a heck of a lot of sense to protect our lakes,” MacInnes said.

The CHA said a bylaw is urgently needed to prevent people from taking down natural shorelines. MacInnes said the CHA cannot reach everyone and people are stripping shorelines in anticipation of regulation, to improve sightlines and create small beaches.

“That’s happening on an ongoing basis on a number of our lakes,” MacInnes said. “Without healthy lakes, Haliburton County is in trouble.”

Warden Liz Danielsen thanked CHA for its efforts to address the issue and inform people about it.

“You have given us some stark bits of information and facts and things to think about if we want to be able to continue with the lifestyle we have today,” Danielsen said.

She added the county is taking steps to work on a tree-cutting bylaw and shoreline preservation.

The county has also worked with the province to increase the fines under the county’s existing shoreline tree preservation bylaw. The province authorized the fines to increase to $800 as of Feb. 20, but Danielsen said that is not enough. “

We were allowed to increase them marginally,” Danielsen said. “If we don’t have reasonable fines, people aren’t going to care.”

Council voted to receive the presentation for information. MacInnes said he was aware he was “preaching to the converted” but it was still important to keep working on the issue.

“We’ve made incredible strides,” MacInnes said. “Do we still have a lot of people that just don’t care, just don’t want to know and don’t want to take action? Absolutely. We’re fighting the good fight and the only thing we can do is keep fighting.”

The Highlands East fire committee is trying to reset in the wake of outrage from Highland Grove residents over a perceived threat to the community fire hall.

A new terms of reference for the committee was unanimously approved by council April 9, laying out the mandate for the rest of the municipal term. The vote followed a contingent of more than 20 Highland Grove residents attending the fire committee meeting April 8.

Committee chair and Coun. Cam McKenzie said the committee needed to restart after its first meeting March 11.
A 2010 report was presented at that meeting which recommended the municipality close fire halls including in Highland Grove, which concerned residents and firefighters.

“We kind of started on the wrong track,” McKenzie said. “Because of the public interest, the best way was to level the playing field and let everyone know that there are rules.”

The April 8 meeting consisted of McKenzie reading out the procedural bylaw, employee code of conduct and discussing committee member remuneration. McKenzie also noted council would consider terms of reference for the committee the next day, and the committee had nothing it could answer to until then.

McKenzie made it clear municipal rules require audience members not address the committee and people looking to speak with the committee would have to make a delegation request.

“Those meetings can’t turn into question and answer,” McKenzie said.

Highland Grove residents in attendance expressed frustration.

“I have never felt like such an unwanted outsider as I did tonight,” Cheryl Ellis said. “It saddened me that so many people came out for answers and were greeted with rules and regulations about not speaking out.”

“I really, really understand the frustration of the people,” McKenzie said. “But let’s get it back on track and following the rules.”

Committee to review service delivery

Under its terms of reference, the fire committee is to provide council with a service delivery review. The review is to include a minimum of three options, including one to maintain the status quo. It is also to include details on calls made at all fire halls in the last three years, costs for all options and impacts to fire coverage.

“It’s going to be a fairly big undertaking,” McKenzie said. “Our fire budget is fairly significant. Fire equipment is extremely expensive.”

McKenzie said it will take some time before the review is completed. He also said it would take the 2010 report into consideration.

He added he could not say whether it is expected the other options might fall in line with the report’s conclusions.

“I wouldn’t want to say that wouldn’t be an option. The other is moving equipment around,” McKenzie said.