Dorset Health Hub seeks patient feedback
|By Mark Arike - Staff Writer | June 28, 2017
The Dorset Community Health Hub is always looking for feedback when it comes to better serving its patients.
They recently distributed an email looking for testimonials, which could be featured in the hub’s communication plan.
“The way we operate is we’re a community and home care-focused health hub,” said Collin Reaney, a researcher and fundraiser for the hub. “It’s to bring health care to the community and also to undertake more home visits as necessary, depending on the client base.”
As a community-based facility, it’s essential to know what’s needed, said Reaney. Public meetings are held every three months and statistics are reviewed just as frequently.
This is the hub’s second year in operation. Located in a new, two-storey building in Dorset, it offers a variety of services and helps many patients with chronic and complex conditions. It was made possible with funding from the provincial government, and partnerships between the Dorset Community Partnership Fund, the Township of Lake of Bays, the Township of Algonquin Highlands and the Algonquin Family Health Team.
Thirty-eight per cent of its patients are from Haliburton County while the rest live in Muskoka, said Reaney.
Hub patients interested in providing feedback should call 705-766-0866 or email email@example.com. More information is available at www.dorsetcanada.com/dorset-health-hub/hours-location.
MARK ARIKE is a reporter for The Highlander.